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We have put together all frequently asked questions about premiums, changes and our health-care plans for you in a convenient list. This will help you get answers to your questions quickly.
If you want to cancel your health-care plan with us, you must do so before 1 January 2017. Changes to your supplementary or dental health-care plan must be submitted before 1 February 2017. 1 February 2017 is also the cut-off date for changes to your voluntary excess. You can submit changes by calling us or using our contact form, but you can, of course, also do it on MijnONVZ or using the ONVZ app.
We offer discounts of 0.5%, 1% and 2% if you opt to pay quarterly, half-yearly or annually respectively.
Yes, this is correct. When you pay annually, you pay the full premium in advance for the whole year and you get a discount for that. If you really do not want to pay the amount for your son or daughter in advance, we can change the premium payment term for you. This will, however, also mean you get a lower discount.
Needless to say, if you change your child’s health-care plan from the date he or she reaches the age of 18, we will refund the amount by which you have overpaid your premium.
No, ONVZ does not work with qualifying periods. If you take out a supplementary health-care plan with us, it will take effect on 1 January. From this same date, you will be entitled to the coverage offered by your supplementary health-care plan.
Everyone can take out a basic health-care plan with ONVZ Zorgverzekeraar. This also goes for the three supplementary health-care plans we offer, i.e. Starfit, Extrafit and Benfit. Aside from that, everyone can take out our Tandfit A dental health-care plan and our Wereldfit international health-care plan.
You will only be required to answer questions about your medical history when taking out any of our 3 excellent packages (Optifit, Topfit and Superfit) and our 3 most comprehensive supplementary dental health-care plans (Tandfit B, C and D). Both new and existing customers who wish to take out any of these packages will be asked questions about their medical history.
Our excellent health-care plans offer very comprehensive coverage. To ensure that the premiums for these plans remain affordable for our customers in the future, we need to be sure that no claims are made on the plan for events that could have been foreseen at the time of taking out the plan. We make a distinction between foreseen and unforeseen costs.
The basic health-care plan premium increase is due to several reasons:
Click here to see how we calculate your premium.
Yes, we use the switching service to cancel your basic health-care plan with your current insurer for you as standard. When requesting health insurance with us, you can let us know if you want us to also cancel your supplementary health-care plan(s) for you. Switching couldn’t be any easier.
When taking out a health-care plan, the policyholder is entitled to a cooling-off period of 14 days. The policyholder may cancel the policy in writing within 14 days of us sending the policy document, or, if that is later, within 14 days of receiving proof of basic health-care plan coverage (the policy document). If you cancel within this 14-day cooling-off period, it will be as if the health-care plan never existed. This also means that there is no entitlement to coverage.