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If you have visited a health-care professional (doctor, pharmacist, therapist or hospital), the invoice may be sent to you rather than directly to ONVZ. If the expenses are covered by your basic health insurance policy or supplementary health insurance policy, then you can claim these expenses from us.
You can download a claim form, fill it in and send it to us, along with your original invoices. There are two options:
You can also submit your claim electronically through MijnONVZ. You can save the claim entered for your own administration. To submit the claim, please print out the PDF file and send it to us, along with your original invoices.
You can check the status of your claims on MijnONVZ. If you want your invoices to be handled as quickly as possible, we advise you not to save them up, but to send the invoices through as soon as you have received them.
We aim to pay claims to you within 3 to 5 working days. A period of 10 working days applies for health-care providers.
If you have sent us a claim form, you will receive a new claim form when we send you the payment notification.