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Once again, ONVZ claimed a top position in 2024, rated as second best-rated health insurer in the market. ONVZ’s Net Promoter Score (NPS) of + 29 was significantly higher than the market average of +16.
NewsONVZ has once again secured a high ranking in the 2025 customer satisfaction survey for health insurers. Our members continue to value our excellent service, personal attention, and freedom of choice in healthcare. With a customer rating well above the industry average, ONVZ reaffirms its commitment to providing first-class health insurance. Learn more about our results and why so many trust ONVZ with their healthcare needs.
OtherResearch agency MarketResponse has measured loyalty and satisfaction among policyholders of health insurers in the independent survey Customer Monitor Health Insurance 2023. More customers recommend ONVZ, according to the strongly increased Net Promoter Score (NPS) of +35 (2022: +29).
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OtherThe ONVZ management team consists of the managers of the various clusters.
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