Take the right insurance document with you

The European Health Insurance Card (EHIC) entitles you to urgent medical care in various countries.

It looks the same everywhere Europe. The regulations of the country where you receive the health care determine the reimbursement. The advantage of the EHIC is that you usually do not have to advance any costs yourself.

Your health insurance card is valid in the following countries:

• Belgium, Bulgaria, Cyprus (Greek part), Denmark, Germany, Estonia, Finland, France (including French Guiana, Guadeloupe, Martinique, Mayotte, Reunion and St. Martin), Greece, Hungary, Ireland, Iceland, Italy, Croatia, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Northern Macedonia, Norway, Austria, Poland, Portugal (including the Azores and Madeira), Romania, Slovenia, Slovakia, Spain (including the Canary Islands, Ceuta and Melilla), Czech Republic, Sweden and Switzerland
• Australia (if you will be staying there for less than 1 year)
• United Kingdom: for the time being, your EHIC will also be valid in the United Kingdom. As soon as more is known, we shall update the information on this page.

The EHIC can be found on the back of your insurance card. It is free and personal.

If you have taken out a basic health-care plan with ONVZ for the first time, you will automatically receive the health insurance card from us free of charge.

If you have lost your insurance card, never received it, or if it has expired, please contact our Service Centre via live chat or by calling 030 639 62 22.

You can find the expiry date of the EHIC on the back of your health insurance card.

If you have a basic health-care plan with ONVZ, you will automatically receive a health insurance card. The EHIC is on the back of this card. It is valid for 5 years.

Please note: if you use the ONVZ health insurance card while no longer insured with ONVZ, we will reclaim the costs from you afterwards.

The Netherlands has concluded agreements with a number of countries on the reimbursement of health-care costs.

If you will be visiting one of the treaty countries listed below, you should take an E111 treaty form with you. With this form you are entitled to urgent care in the countries below and you will not be asked to advance the costs yourself.

Treaty form 111 is valid in:

• Bosnia and Herzegovina
• Montenegro
• Serbia
• Tunisia
• Turkey

You can request the treaty form via MijnONVZ. Follow the steps below to request the form:

1. Log in to MijnONVZ
2. Use the navigation menu. Go to 'My details' and choose 'Proof of insurance'. You will find this on top of the page.
3. Choose 'Request proof of insurance'
4. Fill in the form and click on ‘Apply for proof of insurance’

Once you have completed the steps above, you will receive an email with your treaty form (pdf) attached within a few minutes.

If you need more information about insurance certificates? Check out the follow page: Insurance documents | ONVZ

You can request an insurance statement yourself in MijnONVZ. Follow the steps below:

• Log in to MijnONVZ.
• In MijnONVZ, go to 'My details' via the navigation menu and then click on 'Request proof of insurance'.
• Fill in the form and click on ‘Apply for proof of insurance’.
• Once you have completed and submitted the form, you will receive an email with your insurance certificate (pdf) attached.