ZorgConsulent

Requesting a second opinion

You may be unsure about the diagnosis or treatment suggested by your health-care provider. In that case, ONVZ would be happy to help you request a second opinion.

Have the ZorgConsulent call you at your convenience

You can leave a call-back request. You will then be called back within your preferred timeslot.

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What is a second opinion?

Do you have questions about the diagnosis made by your GP, dentist, medical specialist or other health-care provider? Or about the treatment they are proposing? You can ask another doctor for their opinion: a second opinion. That doctor will only give his or her opinion and will not take over the treatment.

A second opinion is intended to properly inform you before you make decisions about your treatment. It is important to first discuss your desire for a second opinion with your own health-care provider, because you will return to this health-care provider after the second opinion.

What do you need for a second opinion?

We reimburse the cost of a second opinion only if you have a referral from a doctor. This will most likely be your GP, but the referral may also be provided by your own dentist or medical specialist.

"Sometimes it doesn't 'click' between you and your doctor. Or you may have doubts about the effectiveness of a treatment. This is when a second opinion can help."
Marjon, ZorgConsulent at ONVZ

Would you like to be advised by the ZorgConsulent?

The ZorgConsulent can be reached on working days on 0800 022 14 50 (free of charge), choose option 2. You can also leave a call-back request. You will then be called back within your preferred timeslot.

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