Working at ING
Insured with ONVZ
Choose for the collective health insurance from ONVZ. You get an 23% additonal discount on your supplementary insurance. Also, you will benefit from many additional benefits on your basic insurance. Such as 3 free physiotherapy treatments and € 100 reimbursement for a health check.
ING offers you a comprehensive range of wellbeing services to strengthen both your physical and mental health. ONVZ supports you with additional services, including:
- Support for informal carers for all ING employees provided by ONVZ's health consultants (ZorgConsulenten)
- HelloYou Platform from HC Health
- E-health program "Menopause and Hormones" (in Dutch, part of Werkfit)
- Waiting list mediation if you have to wait longer than the national standard for your treatment
Just started a new job at ING? You can switch to ONVZ's collective health insurance plan within a month, only if you had collective insurance with your previous employer. Or if you just moved to the Netherlands.
Choose the health insurance fitted to your needs
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ONVZ Vrije Keuze
€ 166,10 per month
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100% reimbursement for all general practitioners, hospitals and contracted health-care providers. Maximum 85% reimbursement for non-contracted health-care providers.
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Generous reimbursements in supplementary plans for physiotherapy, alternative/non-conventional health care and maternity care.
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Quick access to health care with ONVZ Snelzorg.
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Expert and reliable health-care advice from our experts on topics like waiting list mediation, second opinion and informal care.
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Excellent service: focus on personal service. Everything easily managed digitally in our handy app.
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ONVZ Bewuste Keuze
€ 156,10 per month
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100% reimbursement for all general practitioners, hospitals and contracted health-care providers. 70% average reimbursement for non-contracted health-care providers.
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Choice between two compact supplementary plans for frequently used health care, including physiotherapy and dental health care following an accident.
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The option to add a module with additional coverage for physiotherapy or alternative/non-conventional health care.
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Fast access to health care through services like waiting list mediation.
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Excellent service: everything easily managed in our handy app. Access to outstanding personal service if you need it.
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Exclusive services for all ING employees
Customized informal care support
Do you have questions about providing or receiving informal care? ONVZ's healthcare consultants are ready to help. For example, with advice on finding the right support, an assessment of your care needs, or information about reimbursements. Schedule a free, no-obligation appointment by completing this callback form.
Stay healthy with HelloYou
ONVZ helps you to get the most out of yourself. As an ING employee, you get exclusive access to the HelloYou platform from HC Health. Here, you can work on your vitality, both at home and at the office.
Whether you're experiencing physical complaints, want to improve your workspace, or simply want to stay fit, HelloYou can help. With practical tips, exercises, and online classes. There are also webinars to inspire you to stay healthy at work.
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What does Werkfit include?
- NewHealth: online self-help modules
- €100 reimbursement for a health check
- 3 free physiotherapy sessions
- €500 reimbursement for work-stress-related (online) training
- €250 reimbursement for additional psychological care
Customer about ONVZ
Very satisfied, I feel like I don't have to worry. ONVZ simply arranges it.
The Dutch healthcare system explained
Do you want to know more about the Dutch health care system? Watch the video below:
transcript of video
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Publication date video: 17 april 2025
In this video we'll look at how health insurance is arranged in the Netherlands. You can use the chapters in the video description to quickly acces the specific information you're looking for.
[Text]: How is health insurance arranged in the Netherlands?
Everyone who lives or works in the Netherlands is legally obliged to take out basis health insurance.
[Text]: Special rules apply for students and workers on secondment from abroad. Kids under the age of 18 can be insured free of charge.
This covers costs such as visits to your general practitioner, medication from the pharmacy and hospital care. It's important that you register with a Dutch health insurance company within 4 months of arrival.
[Text]: It is important that you apply for health insurance within four months of being entitled to it. You have this right if you live and/or work in the Netherlands.
[Text]: Dutch Healthcare System: Explained
The government determines exactly what is included in the basic healthcare plan which is designed to cover the bulk of your essential medical care.
In addition, insures can offer supplementary insurance packages that cover for example physiotherapy or dental care.
[Text]: Basic health insurance, Supplementary packages, physiotherapy, dental care, eye care, travel medical, alternative and extra services.
Insured care is equal for everyone. However, the way you receive it can vary greatly. You can choose either an in-kind or restitution policy, or a combination of both.
[Text]: In-kind policy (Naturapolis), Restitution policy (Restitutiepolis), Combination Policy (combinatiepolis).
With an in-kind policy, your health insurer reimburses the care costs fully, only if the care provider has a contract with your health insurer.
[Text]: In-kind policy: care provider costs are fully reimbursed if there is a contract and partially if there is no contract.
With a restitution policy, you'll be free to choose from any hospital or healthcare provider.
[Text]: Restitution policy: free choice of care provider, cost are fully reimbursed in conformity with market levels.
In-kind policies are generally cheaper than restitution policies.
[Text]: Combination policy: combination of in-kind coverage for some care costs and restitution for others.
What's more, ONVZ has contracts with many different healthcare providers, which means you can get the care you need quickly. We can help you with waiting lists, because we've contracted so many healthcare providers, we can more easily find one that's available.
Everyone with the same policy pays the same amount. Age or health status don't play a role. Every insurance has a mandatory policy excess. The excess is an annual amount for medical costs that adults have to pay out of pocket, before any costs are reimbursed under the basic healthcare insurance.
[Text]: Mandatory excess: € 385 a year.
If you don't expect healthcare costs and would like a discount on your premium. you can voluntarily increase the mandatory excess.
[Text]: Voluntary excess: € 885 a year.
But bear in mind that you will also have to pay more out of pocket if you do incur healthcare costs.
For some care covered by the basic insurance, you don't have to pay an excess. For example, general practicioner care or maternity care.
With your basic insurance sorted, the first thing you need to do is register with a general practitoner or GP known in Holland as the 'huisarts'.
Even if you don't need medical care right away. The role of the GP is central to the Dutch healthcare system. For many newcomers, this is the most important difference with back home.
[Text]: General Practitioner, Huisarts
Your GP is the first person you visit when you have health complaints, including mental health issues. This is called primary care, and you can arrange a visit without referral.
The GP can refer you to a medical specialist if necessary. This is called secondary care, and you can only access it by means of a referral from your GP.
[Text]: 2. Medical specialist
All visits to the GP are covered. You don't pay an excess. However, if the GP refers you to a medical specialist or orders blood tests, or if you are prescribed medication, you will have to pay the excess for those services.
If you go on vacation or need to travel abroad for work, you can also receive care from healthcare providers abroad. The basic insurance reimburses the costs of emergency care abroad up to the amount that this care would cost in the Netherlands.
[Animation Text]: Emergency Care Abroad - Costs. Maximum Coverage NL - Costs. Animation shows the difference you have to pay if the costs abroad are higher.
If the costs abroad are higher, you will have to pay the difference yourself.
With ONVZ, you can also insure yourself for the part you otherwise would have had to pay with additional insurance called 'Wereldfit'. If you want to know more about the Dutch healthcare system, simply download our guide or contact our service center.
[Text]: ONVZ. This video explaines the Dutch healthcare system in a nutshell. Visit onvz.nl/en/dutch-healthcare. Or contact our Service Centre: +31 (0)30 639 62 22.
